Ocean State Air Conditioning & Heating Reviews

Ever since we opened our doors in 1975, the primary focus for us at Ocean State Air Conditioning & Heating has been ensuring that customers come away completely satisfied with their experience with us. That’s why we love it when customers take the time to let us know how we’re doing.

Whether you’ve called on us for emergency air conditioning repair, routine maintenance or you needed a whole new heat pump installed in your home, your feedback matters. It enables us to ensure we’re living up to the promise we made nearly 40 years ago to deliver the best, most professional and courteous service in the industry every time, all the time.

Here’s what our customers are saying:

Giovanni Vicki Morales
4 months ago

When we needed a new AC unit several years ago, my husband wouldn't hire anyone accept Ocean State. He knew you were and continue to be the best. We had our maintenance checkup on Friday. I was happy to see Robert, as he has serviced our unit before... Read More

When we needed a new AC unit several years ago, my husband wouldn't hire anyone accept Ocean State. He knew you were and continue to be the best. We had our maintenance checkup on Friday. I was happy to see Robert, as he has serviced our unit before. He is always professional, courteous, and explains things in a way I can understand. I appreciate his wealth of knowledge and keeping the inside unit clean and running. Malik worked on the outside unit. He found the hidden drain and had a smile on his face when he finished outside. He was respectful of the property. My husband taught me the importance of maintaining the AC unit. It takes a lot of stress off when you know it is in good condition. Thank you Ocean State for giving me peace of mind. Mrs. Morales Read Less
Casey McNeill
3 months ago

Our AC went out on Sunday, a 100+ degree day in mid August. Most other companies said they could be out in 2 to 3 days, we called Ocean State and Donnie said he could be there in 30 minutes. After working all afternoon doing everything he could we g... Read More

Our AC went out on Sunday, a 100+ degree day in mid August. Most other companies said they could be out in 2 to 3 days, we called Ocean State and Donnie said he could be there in 30 minutes. After working all afternoon doing everything he could we got the bad news that our 13 year old system needed to go. They had the best quote for the best unit, the best financing options with the best warranty... what else could you want. Great company and hopefully you get Donnie, he goes above and beyond. Read Less
Joe LeCates
3 months ago

I called Ocean State because I had an issue with my air handler and it was not working. They made my appointment for the same day and sent a Technician out that afternoon. The technician named Donny came out, checked the equipment, made the necessar... Read More

I called Ocean State because I had an issue with my air handler and it was not working. They made my appointment for the same day and sent a Technician out that afternoon. The technician named Donny came out, checked the equipment, made the necessary corrections and the unit was back up and running properly. Donny was professional, courteous, and walked me through every step he took. I will absolutely call Ocean State and Donny for all my air conditioning needs. Read Less
DJ HALE
3 months ago

I’m a new Ocean State customer and just had my entire system replaced by Kenny and Shane H. They did a great job and I’ve listed a few reasons that were important to me..…… #1 they were on time. #2 they were respectful of me and my property... Read More

I’m a new Ocean State customer and just had my entire system replaced by Kenny and Shane H. They did a great job and I’ve listed a few reasons that were important to me..…… #1 they were on time. #2 they were respectful of me and my property. #3 they didn’t use foul language . #4 they cleaned up nicely and put everything back in it’s place. #5 they went over the papers, operation of the new system and answered all of my questions. I felt like a valued customer from beginning to end and plan to remain loyal to Ocean State. Thank you Rob, Michael, Kenny and Shane H. DJ Hale Read Less
Cynthia Caudle
3 months ago

Ocean State was on it! Showed up within 30 minutes of our call. Service above and beyond when we discovered a thick pile up of leaves and debris. The technician worked in the rain cleaning that out and replaced a necessary part. We were so pleased w... Read More

Ocean State was on it! Showed up within 30 minutes of our call. Service above and beyond when we discovered a thick pile up of leaves and debris. The technician worked in the rain cleaning that out and replaced a necessary part. We were so pleased with their service we signed up for the maintenance plan. AC is working great! Read Less