Ocean State Air Conditioning & Heating Reviews

Ever since we opened our doors in 1975, the primary focus for us at Ocean State Air Conditioning & Heating has been ensuring that customers come away completely satisfied with their experience with us. That’s why we love it when customers take the time to let us know how we’re doing.

Whether you’ve called on us for emergency air conditioning repair, routine maintenance or you needed a whole new heat pump installed in your home, your feedback matters. It enables us to ensure we’re living up to the promise we made nearly 40 years ago to deliver the best, most professional and courteous service in the industry every time, all the time.

Here’s what our customers are saying:

johnny osborne
3 months ago

Billy Marley was outstanding checking our unit and making sure everything was OK he also found that we had corrosion in both units. Then he also recommended that we needed a replacement and we’re very satisfied what he recommended for us. He was ... Read More

Billy Marley was outstanding checking our unit and making sure everything was OK he also found that we had corrosion in both units. Then he also recommended that we needed a replacement and we’re very satisfied what he recommended for us. He was real understanding on what he was talking about he was real good. I am pleased with Ocean State service thanks Read Less
Heather Weidle
2 months ago

Wow, what a great experience with Ocean State. I was afraid that our current company was giving us inflated pricing and possibly lying about our unit issues so I called Ocean State to get a second opinion. They were able to get us in the same day, M... Read More

Wow, what a great experience with Ocean State. I was afraid that our current company was giving us inflated pricing and possibly lying about our unit issues so I called Ocean State to get a second opinion. They were able to get us in the same day, Michael showed up exactly when we were told he would, I got a text message before hand reminding us. He was professional and HONEST!! Our current company was going to charge us $2000 for something Michael was able to fix in about 45 minutes for $200! We are obviously switching everything over to Ocean State immediately. Such a great experience and we hope that we have found a new air conditioning company for life! Thank you Michael and Ocean State. Read Less
Jill D
a week ago

It is SO stressful when your AC stops working in the summer when it's 105 out. Nyk from Ocean State came out and what a great positive first impression. He brought years of technical experience and knowledge and really worked with me to provide opt... Read More

It is SO stressful when your AC stops working in the summer when it's 105 out. Nyk from Ocean State came out and what a great positive first impression. He brought years of technical experience and knowledge and really worked with me to provide options that met my needs. I decided to purchase a new system versus replacing parts knowing my existing system had a short extended life. Within an hour, I had Rob setting up a temporary AC in my bedroom and installation scheduled for later that week. It was tough waiting but having one cool room to escape the heat was so appreciated. Kenny and Evan removed my old system and installed my Trane Variable heat pump system bringing hours of positivity and good energy even in very hot and humid conditions. Excellent attention to detail and everything looked great when they were done. As they were finishing up Robert came to help wrap up and got everything up and running. Literally within minutes the humidity dropped and the entire house started feeling livable again. We ran into a couple unexpected and unusual challenges with the thermostat and the transformer that needed to be addressed. It took a few days to investigate solutions but John delivered and resolved what I thought was an unfixable sound coming from the transformer. That was the best day! Thank you to the entire Ocean State Team (office, installation, and service) for staying with it, following up, and making this new system run seamlessly. Read Less
crfranj
4 months ago

First time in ages I felt that I was dealing w/ an honest A/C technician (Michael). Arrived on time, quickly understood the issues, made reasonable recommendations, and solved the problem I was having. This company and technician were recommended ... Read More

First time in ages I felt that I was dealing w/ an honest A/C technician (Michael). Arrived on time, quickly understood the issues, made reasonable recommendations, and solved the problem I was having. This company and technician were recommended to me by friends who have used them for years, and they were not wrong - excellent company and technician to deal with. Now, I highly recommend them as well. Five stars and thumbs up! Read Less