Reviews
The Company Your Neighbors Recommend
Ocean State Air Conditioning & Heating Reviews
Ever since we opened our doors in 1975, the primary focus for us at Ocean State Air Conditioning & Heating has been ensuring that customers come away completely satisfied with their experience with us. That’s why we love it when customers take the time to let us know how we’re doing.
Whether you’ve called on us for emergency air conditioning repair, routine maintenance or you needed a whole new heat pump installed in your home, your feedback matters. It enables us to ensure we’re living up to the promise we made nearly 40 years ago to deliver the best, most professional and courteous service in the industry every time, all the time.
Here’s what our customers are saying:
18
Atlantic BoulevardNeptune Beach, Florida 32266
(904) 574-5619
-
3 weeks agoJust wanted to leave a review about Ocean State and the top quality they offer to their customers. We recently had Michael Quillen take care of our system and he is top-notch! He took the time to explain exactly what was wrong. I've used Ocean Stat... Read MoreJust wanted to leave a review about Ocean State and the top quality they offer to their customers. We recently had Michael Quillen take care of our system and he is top-notch! He took the time to explain exactly what was wrong. I've used Ocean State for a number of years and many of our neighbors use them. I would highly recommend if you run into any AC or heating issues to give them a call. Tell them Hank sent you! 😁 Read Less
-
in the last weekKenny and Thomas are true professionals. Experienced, punctual, intelligent individuals. Answered all my questions with a friendly informative attitude. Completing the new installation in my opinion in record time. Thumbs up to these technician. Th... Read MoreKenny and Thomas are true professionals. Experienced, punctual, intelligent individuals. Answered all my questions with a friendly informative attitude. Completing the new installation in my opinion in record time. Thumbs up to these technician. They deserve a pay raises. Thanks guys. Read Less
-
in the last weekRobert was courteous and polite. He listened carefully and was able to troubleshoot my issue accordingly. He educated me on details and was patient . I would welcome Robert back to help with warranty issues in the future!
-
a month agoI've been an Ocean State customer for over 30 years. Just had a new unit installed replacing a 17 year old unit. Billy, Thomas and Robert did an excellent and professional install. Also Mike, the service tech was a great help in informing me of my o... Read MoreI've been an Ocean State customer for over 30 years. Just had a new unit installed replacing a 17 year old unit. Billy, Thomas and Robert did an excellent and professional install. Also Mike, the service tech was a great help in informing me of my options for the new unit. They will always be my go to company for HVAC service. Read Less
-
3 weeks agoOcean State Air Conditioning & Heating is a reputable, honest, and fairly priced local HVAC business. Our central air conditioning broke in mid-summer. The A/C Doctor, who I've done business with for years, is semi-retired and only does repairs. He ... Read MoreOcean State Air Conditioning & Heating is a reputable, honest, and fairly priced local HVAC business. Our central air conditioning broke in mid-summer. The A/C Doctor, who I've done business with for years, is semi-retired and only does repairs. He told me that the system was beyond repair and needed replacing. He also told me to call and get as many proposals from reputable companies as I could. Calling about a dozen companies and receiving about half as many proposals, only Ocean State came out to look at the job. Then, they quickly gave me an honest proposal with several options. Their prices were tiered with the quality and warranty for the particular systems, each with one price, all inclusive, for a completed job. Some other companies had lower prices at first glance, though there were additional charges for what Ocean State had included. They told me it may take a couple of days; it was the busiest time of year for any HVAC in Florida. The next morning the technicians arrived and we had cold air by the afternoon! They were polite and left the area cleaner than they found it. Now, months later, Ocean State scheduled routine cleaning and maintenance with me. The technician, Michael, who promptly came to service the system, is polite and knowledgeable. Michael not only did the routine service but also offered suggestions, relocated the thermostat, and helped me with using the app to control everything from my phone. There were no charges for these services. Ocean State Air Conditioning & Heating under-promised and over-delivered! Read Less