Locally-Owned & Family-Operated HVAC Company
4 Benefits of Hiring a Locally-Owned & Family-Operated HVAC Company

April 11, 2022

There’s a reason why Ocean State is the company your neighbors recommend–it’s because we’re our customers’ neighbors too. There are so many benefits to working with a locally-owned and family-operated heating and cooling company and while some of them are a bit more obvious, a few of them may surprise you.


Accountability from Local Ownership

There are numerous HVAC companies operating on the First Coast that have offices all over the state or even corporate headquarters outside of the state. One of the potentially negative byproducts of this is that it can frequently be a headache to get in touch with the actual team coming to your home for a service call, much less the owners of the company. At Ocean State, we take great pride in being personally accountable for the quality of the service we provide which is why you talk to real people from your own community when you call, coordinate everything directly with our team, and can always speak with our owner Glenn Jones if you encounter any challenges. We’re committed to being the best HVAC company on the First Coast and that starts with being both available and accountable to the residents of the communities we serve.


Knowing & Understanding Your Neighborhood

Jacksonville is the largest city by landmass in the contiguous United States which means every neighborhood and system is going to be a little different. Ocean State has been serving this community since 1975 so from your everyday heating and air conditioning needs to the importance of your indoor air quality there’s no quirk, snafu, or problem we haven’t encountered since we opened. We’re intimately familiar with the unique challenges residents experience in each part of Northeast Florida because unlike outside companies, we’ve been studying and solving them for nearly 50 years.


24/7 Emergency Service with a Personal Touch

We know firsthand just how extreme the temperatures can be in our area and what a nightmare it can be to not have your home heated or cooled even for just one day. We not only offer 24/7 emergency service but it’s performed by the same friendly faces who come by your house to maintain, service, repair, or install your systems. We never outsource our work like many other companies because we’re steadfast in hiring only the very best NATE-certified technicians. It’s this commitment to quick, quality, and personal service that has earned us the trust of this community because from the moment you call all the way through your service visit, you’ll know you’re talking to and working with the same team.


A Part of Your Community

As a locally-owned and family-operated HVAC company, we have the ability to champion projects and causes within the community that our customers care about. We’ve sponsored numerous youth sports teams and community projects that both our Ocean State family and customers hold dear. It’s an honor to give back to this community that’s helped us thrive since 1975 and that’s something you won’t often find from companies that aren’t local.

When you call Ocean State for your heating, cooling, and indoor air quality needs, you know you’re talking to a local company; a family who has earned the trust of your neighbors through personal, reliable, and honest service. We could tell you why you should choose us until we’re blue in the face but we prefer to let our customers do the talking for us because we’ve staked our reputation on their testimonials (just take a look at our perfect 5-star rating on Google). We’ve been serving this community as a part of this community since 1975 and this is where we plan to stay!


The Company Your Neighbors Recommend. Since 1975.

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